Philips gives you a fuck
Hello,
FW: TPM231WW_R_201.100.107.002
(Sorry you have to read this, but I need to get this off my chest because I'm about to lose it...)
Introduction: Frustration
Please break down the following issues into appropriate parts, but bottom line – I won't beat around the bush, I would like – if it's even possible; to work out a solution where in this situation I would either like to return the TV for repair, or exchange it for something working with some additional payment. Because you can't use this. There's no such possibility, unless it's for terrestrial antenna and soap operas.
Evolution of premium class
OLED806 series – beautiful TVs! Practically no border/distance between the screen and Ambilight… perfecto 📺
👌 ❤ ️
And here comes... the HIT of fuckups OLED909 series:
- with trendy finish: ...fabric tape on the bottom edge of the screen, so that the image at the bottom doesn't accidentally blend perfectly with the ambilight
- and additionally ULTRA immersive Dolby Shitmos
Tape ;) = bottom finish
Jesus, how this TV makes me angry.
I bought the TV in December 2024 – I unnecessarily got rid of the OLED806 by giving it away ... It was supposed to be better, NO, IT ISN'T!
Technical Problems
Problem #1
CRITICALFirmware Support Issues
Philips/TPV does not officially publish new firmware versions on their download page! (And if someone downloads it, they have to get it from German forums etc.) For each firmware, TPV should publish a so-called ChangeLog – how am I supposed to know if Atmos was fixed in the new FW? Should I click through all the fuckups with every update? As far as I know, TPV probably doesn't even write the code for this Philip, they just have some fork made for everyone and ride on that... And the effects are as you'll see shortly...
Problem #2
VERY CRITICALNetwork Cards Stopped Working After Android 14 Update
Since the firmware update from Android 13 to Android 14, network cards connected by users to the rear USB ports have stopped working. I also checked other cards, ordered new ones, a friend also confirmed this problem, well it stopped working. It's as if TP Vision made a new Android 14 but screwed up the drivers for network cards. And what's the effect? For a regular user there's no problem, but for someone who values image quality, high bitrate, viewing stability etc. etc. At this moment this TV is JUNK.
Problem #3
VERY CRITICALUnstable WiFi and Slow LAN
4K TV with WiFi 6, but someone probably didn't consider that you can use the TV without connecting terrestrial, cable TV and just go with streaming from your own movie database from NAS server. The WiFi and LAN must be reliable for this to work. And it's not...
Scenario 1: in dense WiFi environments like apartment buildings, routers/access points can do frequent roaming – Philip loses signal, disconnects for 2 minutes, sometimes you have to manually go in and select WiFi again.
Scenario 2: near DFS radars, WiFi can disappear for 2-3 minutes.
more info www.audyt-wifi.pl/.../co-to-jest-dfs
The LAN parameters are equal to a network card from 25 years ago. Premium class TV for 13000 PLN with a vintage network card with 100Mbps throughput. How am I supposed to play a BluRay UHD REMUX that needs 200Mbps peak throughput on a 100Mbps LAN?
Problem #4
VERY CRITICALDolby Atmos Not Working
Dolby Atmos doesn't work if the source is Dolby TrueHD 7.1 with Atmos. It worked if the format was Dolby 5.1 Atmos, I emphasize worked, because it doesn't work again now. Various setups tested:
Setup 1 (eARC Off):
Dolby Digital HDMI passthrough works, Dolby Atmos HDMI passthrough doesn't work at all.
Setup 2 (eARC On):
Dolby Digital HDMI passthrough stops working, goes to PCM, Dolby Atmos HDMI passthrough used to work but doesn't work again.
Setup 3 (eARC On, Multichannel Bypass):
audio track from True HD 7.1 now goes to PCM instead of Dolby Digital, Dolby Atmos HDMI passthrough still doesn't work.
note: in this mode sound randomly jitters, so that workaround is fucked up
Problem #5
HIGHMissing Hue Sync Function
Moving from model 65OLED806 to 65OLED909, I lost the Hue Sync function that allowed pairing Hue lights with ambilight. It's essential in my case - what am I supposed to do now with the Hue accessories in the living room that I bought for this functionality? What's the point of buying a newer TV model that offers me worse capabilities than the previous model? It's unfair that Samsung or LG TVs can install the Hue control app, but the new Philip lost this functionality.
Problem #6
VERY CRITICALNo Refresh Rate Matching
The refresh rate is always at 60 or 120Hz (games) and doesn't allow movie playback applications to change the refresh rate to match the frame rate of the video material being played.
24 fps cannot be perfectly displayed at 60hz – some frames will always be skipped or there will be more of some – which means that a movie played from Android level on the TV is not displayed correctly! The problem basically only affects Philips TVs. Samsung doesn't have this problem! You can take any Chromecast Stick, Amazon Stick, Xiaomi TV, connect via HDMI, install an application allowing refresh rate changes – and it works. On Philips – it doesn't work.
Known issue?
avforums.com/.../philips-2021-oled-tv...706-806-856-956...
Problem #7
HIGHHDMI-CEC Power Control Issues
TV turned off for several hours prevents manual user activation of the amplifier (e.g. to listen to Spotify music) by sending HDMI-CEC power off commands to manually turned on devices. If the TV is turned off for longer than 5 minutes and I turn on only the NAD amplifier to listen to music from Spotify, the TV sends a CEC signal to turn off the amplifier every time. To listen to radio, Spotify, or whatever on the amplifier from my phone, I have to disconnect the HDMI between the amplifier and the Philips TV.
Problem #8
FEATURE REQUESTMissing IR Commands for HDMI Input Selection
Since changing from Android TV to Google TV and changing the remote to radio-BT IR, there's no possibility or unknown IR commands to call specific HDMI inputs. Instead of selecting per button Google TV, HDMI1, HDMI2, HDMI3, etc. you have to press source and select from the list of individual inputs. For universal remotes or home automation, I would like to program IR command sequences that enable sending commands to select specific inputs.
Summary...
If you haven't fixed the refresh rate matching problems for so many years, then you seriously ignore customers. And the developers are probably contractors who take forks and add what's needed. Refresh rate matching is a topic known since the first DVD players (!). The computer program MPC-HC for playing old DivX files even has it in the options: But a TV worth 13 thousand PLN doesn't have it.
